What we do

Four Specialized Teams. One Integrated Commercial Real Estate Approach

Our service platform is powered by four dedicated teams that collaborate behind the scenes — each bringing deep CRE expertise to every phase of the insurance lifecycle.

Brokerage & Placement

Brokerage & Placement

We engineer every renewal through rigorous portfolio and loss analysis, inventive program design, and disciplined negotiation across domestic, London, and reinsurance markets. Every placement is a strategy, not a transaction

Program Design Loss Analysis Carrier Negotiation Layered Structures Rate Matrices
Portfolio Administration

Portfolio Administration

The 364 days between renewals are just as critical as renewal itself. We manage the day to day demands of your program, from certificates and invoicing to endorsements, lender compliance, inspections, and policy audits, ensuring nothing is missed and everything stays on tracks.

Certificates Endorsements Lender Waivers Policy Audits Invoicing
Acquisitions & Compliance

Acquisitions & Compliance

From pre‑contract premium estimates to due diligence, lender negotiations, and post‑closing compliance, our acquisitions team works alongside your deal teams to ensure insurance is never a bottleneck.

Pre-Contract Estimates Due Diligence Lender Negotiation Flood LOMAs Development
Claims & Risk Management

Claims & Risk Management

Our dedicated claims team screens every incident, advocates aggressively with carriers and adjusters, and manages the full lifecycle from first notice through resolution. We also develop risk management strategies and property-level training to reduce future losses

Claims Advocacy Incident Screening Loss Control Risk Training Claim Reporting

What we deliver

More than a placement. A better result

Every engagement is designed to deliver the strongest total program, balancing
structure, coverage, and cost rather than chasing a single outcome.

01

Creative Program Design

We challenge the status quo every renewal by restructuring layers, reshaping carrier panels, and exploring bifurcated strategies, aggregate retentions, and reinsurance solutions that generalist brokers overlook.

02

Aggressive Market Execution

Access to 200+ property and liability markets including direct carriers, wholesale partners, London syndicates, and reinsurers. We leverage concentrated CRE volume for outsized carrier influence.

03

Analytical Rigor

Power BI dashboards, CAT modeling, loss corridor analysis, rate on line evaluation, and peer benchmarking ensure every recommendation is grounded in data, not guesswork.

04

Long-Term Strategic Advisory

We design multi year strategies, not one off placements. Our approach integrates risk retention analysis, claims closing initiatives, and loss prevention programs that build value over time.

05

Responsive Service Platform

24–48 hour turnaround on pre-contract estimates. Weekly pipeline reviews. Defined service timeframes for certificates, invoicing, endorsements, and lender waivers.

06

Transparency & Accountability

Multiple options with clearly outlined pros and cons empower informed decision making. No black boxes. No hidden agendas.

Technology & data built for real estate intelligence

Franklin Street Insurance 360 is our proprietary data system that combines technology with deep commercial real estate
expertise to audit exposure data, develop strategy, track claims, and deliver analytics that drive stronger outcomes.

Interactive Power BI Dashboards

Portfolio visualization, loss analysis, and composition analytics for internal strategy and underwriter presentations.

CAT Exposure Modeling

Wind, flood, earthquake, and wildfire modeling with return period analysis to inform limit selection and structure.

Claims & Incident Tracking

Origami Risk-powered management with full workflow documentation, trend analysis, and custom reporting.

Heatmaps & Acquisition Tools

Custom heatmaps, live hurricane tracking with property-level data, and automated estimate workflows.

Data Integrity & Valuation

Annual audits, public/private data integration, rehab tracking, and third-party replacement cost validation.

Franklin Street Insurance 360
Portfolio AnalyticsPower BI
Claims ManagementOrigami Risk
CAT ModelingMulti-Peril
Acquisition PipelineReal-Time
Service Team Capabilities
Market Access & Placement
Data & Analytics Integration

The Franklin Street Difference

What separates CRE specialists from everyone else

CRE-Only Focus

Every resource, relationship, and dollar of intellectual capital is dedicated exclusively to serving commercial real estate owners, operators, and developers

Underwriting Fluency

Our brokers speak real estate. NOI, cap rates, rent rolls, lease structures, construction types, and vintage. Not just insurance jargon. The result is smarter, faster, and more creative placements.

Concentrated Market Leverage

CRE focused premium volume gives us outsized carrier influence, delivering terms, pricing, and capacity that generalist brokers simply cannot access.

Real Estate Ecosystem

Part of a diversified CRE firm with Investment Sales, Property Management, Capital, and Leasing, delivering insight and collaboration no standalone brokerage can match.

In-Office, Invested Team

Full time, in office collaboration keeps our teams face to face on accounts every day. With key team members as shareholders, our culture is built on ownership, accountability, and long term alignment.

Proactive, Not Reactive

Lender waivers are initiated before renewal. Claims are screened before reporting. Loss prevention strategies and multi year roadmaps keep us operating ahead of problems.

Sector Expertise

Deep Specialization Across Every Asset Class

Multifamily
Garden-style, mid-rise, high-rise, student & senior living
Affordable Housing
LIHTC, Section 8, HUD, USDA — a core expertise
Office
Class A–C, medical office, adaptive reuse
Hospitality
Full-service, select-service, resort, boutique
Industrial & Retail
Logistics, warehouse, net lease, grocery-anchored
Development
Builders risk, ground-up, renovation, pre-dev to stabilization

Your portfolio deserves a
broker built for this

Speak with our team to see how a CRE‑focused brokerage platform strengthens your insurance program at renewal and throughout the year.

In the news

Beachcomber Beach Resort on St. Pete Beach changes ownership
Beachcomber Beach Resort on St. Pete Beach changes ownership
May 6, 2026
Franklin Street moves into Preston Center to accommodate for future growth
Franklin Street moves into Preston Center to accommodate for future growth
April 23, 2026
Academy Sports set to join Georgia’s largest retail shopping center
Academy Sports set to join Georgia’s largest retail shopping center
April 14, 2026
Hodges Ward Elliott sells waterfront hotel in Bradenton
Hodges Ward Elliott sells waterfront hotel in Bradenton
April 7, 2026
Franklin Street facilitates sale of vacant office property for church relocation in Pflugerville
Franklin Street facilitates sale of vacant office property for church relocation in Pflugerville
April 6, 2026
Franklin Street strengthens multifamily institutional services expertise with new managing director hire
Franklin Street strengthens multifamily institutional services expertise with new managing director hire
March 30, 2026
Hodges Ward Elliott represents Ben Mallah in sale of Four Points Westshore
Hodges Ward Elliott represents Ben Mallah in sale of Four Points Westshore
March 25, 2026
Franklin Street brokers sale of Bison Storage for $3.325 million
Franklin Street brokers sale of Bison Storage for $3.325 million
March 18, 2026
Franklin Street brokers $7.6 million sale of Hampton Cove Shops in Huntsville MSA
Franklin Street brokers $7.6 million sale of Hampton Cove Shops in Huntsville MSA
March 12, 2026
Franklin Street brokers $10.15 million off-market sale of Twin Lakes Villas in Oakland Park
Franklin Street brokers $10.15 million off-market sale of Twin Lakes Villas in Oakland Park
March 9, 2026
Franklin Street Student Housing brokers $24.4 million sale of The Depot near University of Wisconsin campus
Franklin Street Student Housing brokers $24.4 million sale of The Depot near University of Wisconsin campus
March 4, 2026
Franklin Street takes significant growth step in South Florida by opening Miami office
Franklin Street takes significant growth step in South Florida by opening Miami office
March 2, 2026
Franklin Street takes significant growth step in South Florida by opening Miami office
Franklin Street takes significant growth step in South Florida by opening Miami office
March 2, 2026
Franklin Street brokers the sale of Rivergate Mall in Nashville slated for $450 million development
Franklin Street brokers the sale of Rivergate Mall in Nashville slated for $450 million development
February 13, 2026
Franklin Street and Hodges Ward Elliott join forces in major growth move for both firms
Franklin Street and Hodges Ward Elliott join forces in major growth move for both firms
January 12, 2026
Franklin Street helps Bond Street REIT enter Indiana with $27 million in recent acquisitions
Franklin Street helps Bond Street REIT enter Indiana with $27 million in recent acquisitions
December 8, 2025
Franklin Street announces successful sale of 189 acres of vacant land in Bastrop County
Franklin Street announces successful sale of 189 acres of vacant land in Bastrop County
December 2, 2025
Commercial tenants hold balance of power in Austin’s Central Business District
Commercial tenants hold balance of power in Austin’s Central Business District
November 17, 2025
Franklin Street arranges sale of Shoppes at Brantley Hall
Franklin Street arranges sale of Shoppes at Brantley Hall
October 27, 2025
Franklin Street brokers sale of Central Park at East Bay apartments in Pinellas County
Franklin Street brokers sale of Central Park at East Bay apartments in Pinellas County
October 23, 2025