As Director of Risk Management and Claims, Eric Smith oversees Franklin Street’s claim management division providing risk management and claims advocacy consulting services. In this role, he is able to assist clients with the most cost-effective strategies to mitigate total cost of risk including the oversight and management of the claims process while supporting the development and implementation of risk control strategies.
Prior to Franklin Street, Mr. Smith worked for a Jacksonville-based broker, Harden, for nine years and served with Liberty Mutual Insurance for 12 years in various claim and management roles.
Mr. Smith graduated from Clarion University of Pennsylvania majoring in Finance and minoring in International Business. He Is a Certified Property Casualty Underwriter (CPCU), an Associate in Management (AIM), and an Associate in Claims (AIC).
What Clients can Expect from Franklin Street’s Insurance Claims and Risk Management Services
May 19, 2021
By Eric Smith, Director of Risk Management & Claims Through our established procedures on the oversight and management of claims, Franklin Street strives to achieve optimum results that will positively impact our clients’ portfolios. Supported by our dynamic team of professionals, our clients can feel confident their claims will be handled properly in a timely manner. …