Carrie Smith

Executive Vice President, Retail Services
[email protected]

Carrie Smith is Executive Vice President at Franklin Street, where she leads the firm’s national Leasing line of business and plays a key role in advancing the company’s strategic growth initiatives. As a member of the executive team, Smith helps guide the firm’s leadership and long-term vision.

With more than 20 years of commercial real estate experience, Smith specializes in both occupier and landlord representation. She has supported the expansion of local, regional, and national tenants while overseeing a portfolio of more than four million square feet of retail space throughout North Florida. Her client roster includes nationally recognized brands such as Panda Express, Jimmy John’s, Dollar Tree, Raising Canes, CAVA, First Watch, Kimco Realty, Noble Properties, Crow Holdings, FrostPoint Capital and Last Mile Investments.

Smith joined Franklin Street in 2010 and previously served as Regional Managing Partner, where she oversaw the growth of the Jacksonville office and played a key role in recruiting agents and staff. Prior to being named Executive Vice President of Retail, Office, and Industrial in 2025, she served as Senior Vice President of Retail Agency Leasing and Tenant Services.

An active member of the International Council of Shopping Centers, Smith has served on the Next Generation Committee, North Florida Idea Exchange Committee, and Florida ICSC Committee Co-Chair. Smith currently services on the Advisory Board for North Florida ULI, and the Florida Retail Product Council Group for ULI Florida. She has also been recognized for her professional achievements by organizations including Real Estate Forum and the Jacksonville Business Journal.

Smith earned a degree in International Affairs from Florida State University.

The Franklin Street experience

Hear directly from our clients.

Ralph Smalley
I’ve worked with prominent investors across the spectrum throughout my career and having the ability to deliver tailored solutions, full-service capabilities across the lifecycle of an investment—including in-house insurance services— is a significant advantage and exactly what clients are looking for in today’s opportunity filled market
Chris White
Executive Managing Director
Franklin Street’s people-first approach and integrated platform create a unique opportunity to deliver more than real estate transactions by providing strategic guidance for the entire lifecycle of an occupier’s needs.
Rafael Romero
Regional Managing Director
The collaborative environment and excitement around where Franklin Street is today—and where we are going—is palpable and unlike anything else in our industry. Talent is the heartbeat of this business and we’re going to recruit growth-minded people with a hunger for—and track record of— excellence to join our us.
Chibuzor Nnaji
Senior Managing Director
Franklin Street is a client-focused firm dedicated to delivering best-in-class results through tailored commercial real estate solutions. By integrating investment sales with insurance, property management, and other strategic services, we provide clients with a comprehensive platform that creates a distinct competitive advantage.
Jason Donald
Managing Director
Franklin Street offers what I’ve sought throughout my career—a high growth trajectory and a culture that is unlike any other in our industry. We’re targeting high-impact, institutional deals, and no other firm gives you more tools, talent and support to get it done.
Justin Sturdivant
Regional Managing Director
Franklin Street’s unique and strategic platform provides its producers with the tools we need to exceed client expectations. This, combined with the ability to connect clients with all our services for the entire lifecycle of their assets, will result in better outcomes.