Privacy Policy

Your Acceptance Through Use

This Privacy Policy describes how FRANKLIN STREET collects, uses and discloses certain personal information obtained through this Site. Please note that, to the extent permitted by applicable law, your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy. This Privacy Policy is incorporated into, and is part of, the Terms and Conditions, which govern your use of the Site in general.

The Types of Information We Collect

The types of personal information we may collect from you, or you may choose to provide include:

Contact information, such as your name, postal or e-mail address, and phone number

In relation to our recruitment activities, your professional information, such as your name, business email, business phone, business address, country in which you do business, your industry, job title or role

Account information, such as username or password

Client Relationship data, such as business contact information, country in which you do business, your industry, job title or role, professional interactions and relationship data, including your primary FRANKLIN STREET contacts and your record of interactions with FRANKLIN STREET, your contact preferences, and information you provide to us which assist us in serving the business relationship, such as the types of investments you are interested in

Online identifiers, such as your mobile device advertising identifier and geo-location data

Information about your use of our websites. For more information, see our Cookie Policy

In addition, we collect the following information about you from third parties:

Your social media interactions with us (for example, when you “like” a post on social media platforms)

Technical information from advertisements we place on third party websites, such as your IP address, browser type and version, device identifiers, location and time zone setting

Why We Use Your Information

FRANKLIN STREET has a legitimate business purpose in the collection of your Personal Information. Legitimate business purpose means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you and your rights before we process your Personal Information for our business purpose. We do not use your Personal Information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

How We Use Your Information

Communications With You – Offerings and Services In Which You Expressed Interest:

When you visit or transact business on this Site, you may be required to register with us or be requested to provide us with personal and account information. When you provide us with this information, we may use it to contact you about the offerings or services in which you have expressed an interest. FRANKLIN STREET has a legitimate business interest to use the personal information we collect from you to provide such requested services. Where we have relied on your consent, however, if you tell us that you do not want us to use this information as a basis for further contact with you (by accessing our opt-out procedure described below), we will respect your wishes.

Communications With You – Newsletters and Marketing Purposes:

In order to keep our users and clients informed about our latest news, products and services, we may send e-mails and marketing communications to the email address provided to us while registering on our Site or requesting information from us. Please be aware that we may partner with third parties to send marketing communications that promote a third party’s products and services (for example, those of our business partners) as well as our own. If you elected to opt–in to any of our email lists, newsletters or other promotional offerings and later decide that you no longer wish to receive such newsletters or promotional e-mail from us, you may unsubscribe by following the instructions contained in each email we send to you (or use the opt-out procedure described below).

Professional Interactions With You – Customer Relationship Management:

We may use your client relationship data (collected via a business card with a FRANKLIN STREET  employee or when you communicate with a FRANKLIN STREET employee via phone or email, for example) to provide you with services you request and manage our relationship with you. We may also use certain de-identified and aggregated data about our clients for our internal data analytics purposes. FRANKLIN STREET has a legitimate business interest to use the personal information we collect from you to provide such requested services and in order to be able to service our clients better. With your consent, we may send you information or services or a promotional nature that we consider may be relevant to you.

Other Uses:

We may also use the personal information we obtain about you for the following purposes:

Operating, evaluating and improving our business, including developing new products and services; managing our communications; determining the effectiveness of and optimizing our advertising; analyzing our products, services, websites, mobile applications and any other digital assets; facilitating the functionality of our websites, and mobile applications and any other digital assets

Preparing and furnishing aggregated data reports, which may include anonymized information

Enforcing our Terms and Conditions or other legal rights

We also may use the information in other ways for which we provide specific notice at the time of collection. If you object to us using information in other ways you can email marketing@franklinst.com.

Information Provided to Us About You by Third Parties

Third-Party Content:

We may present or embed content on our Site, such as property listings, that is provided by our third-party vendors. This content may contain links to other sites not operated by FRANKLIN STREET or may request personal information. For example, this content may ask for an email address to subscribe to alerts or share a listing with a friend. This information is collected by our vendors and not by us. In some cases, these vendors may share the personal information they collect from you with us. We are not responsible for the privacy practices of our vendors. We encourage you to review their privacy policies to understand how they will use and share the personal information you provide to them.

Third Party Usage:

You may also separately share your information with other Web sites or entities, such as those that create professional marketing lists, to receive special offers and promotions from their affiliates. These Web sites or entities may share your information with us. FRANKLIN STREET is not responsible for and assumes no liability if a partner or other Web site or entity collects, uses or shares, any information about you in violation of its own privacy policy, or applicable law.

Marketing Data:

Where applicable law allows, we will purchase marketing data from third parties and add it to our existing user database to better target our advertising and to provide pertinent offers in which we think you would be interested. We may also associate this marketing data to the personally identifiable information that you provide to us.

Third Parties with Whom We Share Your Personal Information

Third Parties for Retargeting Advertising:

We will, in some cases, share information about how you use our Site with third-party vendors to present you with more relevant advertising. For example, our vendors may track your browsing activity on our Site using cookies to show you ads based on your interests when you browse the Web or use social media. Our vendors will, in some cases, also share information about your browsing activity on our Site with us for analytics purposes. FRANKLIN STREET relies on your consent for such processing of your personal information. More information on these cookies, including how to provide or revoke your consent, may be found in our Cookie Policy below.

Service Providers:

We may share your personal information with companies acting as our authorized agents in providing our services, including the following categories of service provider:

Infrastructure and IT service providers, including cloud service providers

Marketing, advertising and communications agencies

External auditors and advisors

Cookie analytics providers, online advertisers and providers of website testing / analytics services

Where we share your personal information for our legitimate interests you can object to this disclosure. Please be aware that when you object to disclosure of your personal information for FRANKLIN STREET ’s legitimate interests it may affect the services we provide to you. More information on Your Rights are below.

Legally Affiliated Entities:

In the event that FRANKLIN STREET is merged, or in the event of a transfer of our assets, Site or operations, FRANKLIN STREET may disclose or transfer your personal information in connection with such transaction. We may also share your personal information with FRANKLIN STREET affiliates, subsidiaries, and joint venture companies, in order to provide or offer services to you.

Legally Compelled Disclosure:

We will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to lawful requests by public authorities, including to meet national security or law enforcement agency’s requirements, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property.

Security

FRANKLIN STREET endeavors to protect the security of your personal information and your choices for its intended use. We use Secure Socket Layers or SSL technology to protect the transmission of sensitive personal information. We store your personal information on a secure server, and use procedures designed to protect the personal information we collect from unauthorized access, destruction, use, modification or disclosure.

Although we will take (and require our third-party providers to take) commercially reasonable security precautions regarding your personal information collected from and stored on the Site, due to the open nature of the Internet, we cannot guarantee that any of your personal information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the Site, you acknowledge that you understand and agree to assume these risks.

How Long We Keep Your Personal Information

We will only retain the personal information we collect about you for as long as necessary for the purpose for which that information was collected, and to the extent permitted by applicable laws.

Your Privacy Rights

Marketing Communications:

When you register on this Site, we may ask you to select whether you would like to receive email and electronic communications from us such as offers, news, reports and other promotional communications. You may withdraw your consent or opt-out of receiving such communications at any time by contacting us as described below.

Additionally, where we process your personal information for our legitimate interests you will have the right to object to such processing. Please be aware that where you object to this sort of processing it may affect our ability to carry out tasks as listed in this policy.

You may contact us:

(a) by following the Opt-Out or unsubscribe instruction contained in the body of any marketing e-mail from us, or;

(b) by sending us an e-mail at marketing@franklinst.com, including a copy of the e-mail you have received and by typing “Remove” in the subject line of your e-mail

Your election not to receive newsletters or promotional and marketing correspondence from us will not: (i) preclude us from corresponding with you, by email or otherwise, regarding your existing or past relationship with us, and (ii) preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your personal information in the course of maintaining and improving the Site.

Changes to this Policy

We are a rapidly evolving business. We will continue to assess this Policy against new technologies and services, business practices as well as our clients’ needs, and make changes to this Policy from time to time as required. If we make any material changes to this Policy, we will make changes here and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes).

Cookie Policy – Automatic Data Collection

By browsing on our Site, you are agreeing to our use of cookies.

What is a Cookie:

A cookie is a small text file that a website stores on your personal computer, telephone or any other device, with information about your navigation on that website. Cookies facilitate browsing and to make it more user-friendly. A cookie contains the name of the server it came from, the expiry of the cookie, and a value – usually a randomly generated unique number. Cookies do not give access to nor damage your computer.

Cookie Policy

We use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time. We group browser cookies on our site into three categories, which you can manage through our Cookie Preference Manager:

Required cookies: These cookies are necessary to enable the basic features of this site to function, such as identifying you as a valid user, ensuring that no one else can sign on simultaneously with your account from another computer and helping us serve you better based on your registration preferences. These cookies also allow you to select your cookie preferences.

Functional cookies: These cookies allow us to analyze your use of the site to evaluate and improve our performance. They may also be used to provide a better customer experience on this site. For example, providing us information about how our site is used and helping us facilitate any promotions or surveys that we provide.

Advertising cookies: These cookies may be used to share data with advertisers so that the ads you see are more relevant to you, allow you to share certain pages with social networks, or allow you to post comments on our site.

Cookies Are Not Used to Store Sensitive Data:

The cookies we use do not store sensitive personal information, such as your address, your password, or your credit card data.

Performance Tracking

We sometimes use cookies, as well as tracking technology, such as web beacons, within the promotional emails that we send to our subscribers or advertisements for our Site. These performance tracking devices help us to track whether an e-mail recipient has completed an event, such as signing up for a free trial for example. Such information is non-personally identifying and collected on an aggregate level. We sometimes utilize third party service providers to help us track the activity within our Site. These third parties may use temporary cookies and/or web beaconing technology to facilitate such tracking but the data would not be tracked in a personally identifiable way. Third parties whose products or services are accessible on our Site may also use cookies, and we advise you to check their privacy policies for information about their cookies and other privacy practices.

If you clear your browser cookies, this will remove all cookies including the opt-out cookies set by the companies. You will need to re-access the opt-out tool to reset your preferences. Our cookie only knows your last set of preferences and does not reflect the current state of cookies on your browser.

Avoiding Use of Cookies:

If you prefer to completely prevent us from using cookies on your devices, before navigating on this Site, you must first disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this Site.

You may restrict, block or delete the cookies from this Site at any time by changing the configuration of your browser. You can find out how to do this, and find more information on cookies, at https://www.allaboutcookies.org/. In addition, while each browser has different settings and configurations, cookies settings can typically be adjusted in the “Preferences” or “Tools” menu. Your browser’s “Help” menu may provide additional information.

Contact Us

You are always free to contact us if you have questions or concerns regarding this Policy, have a question or problem related to your use of the Site, or wish to exclude your personal information from our direct marketing purposes. Our standard business practice is to retain any communications from our Site visitors to help us to serve each of you better.

You may contact us by emailing marketing@franklinst.com or by writing to us at 1311 North Westshore Boulevard, Suite 200, Tamp, FL 33607 Attention: Marketing.

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