Commercial Real Estate, Capital, Insurance, Leasing & Management

Assistant General Manager

Job Description

Franklin Street is currently seeking an Assistant General Manager to join our Property Management Team in Tampa, FL.

The ideal candidate must possess an undergraduate degree from a regionally accredited college or university. Yardi or comparable property management software proficiency is required. Must have high level of computer skills, including working knowledge of Microsoft Office applications. Real Estate license is preferred.

Franklin Street is a family of full-service real estate companies focused on delivering value-added solutions to meet the evolving needs of clients. Make your next career move with Franklin Street. With seven lines of business and six offices across Florida and in Atlanta, that perfect opportunity you’ve been looking for is here. We believe in hiring a mix of experienced and new talent to join our team of professionals. Whatever your expertise, wherever you are on your career path, Franklin Street is your destination for success.

Essential Functions:

  • Manages the portfolio’s financial performance. Works with Senior Area Director to recommend strategy and tactics for achieving objectives.
  • Assists with the development and gains consensus for and implements the Management Plan for assigned assets.
  • Works on a team engaged in operating a group of properties efficiently in compliance with Company guidelines in order to achieve maximum return on investment (ROI) for the property owner. This includes but is not limited to:
  • Directs operations to meet revenue and operating income targets.
  • Assists the Senior Regional Director in working with property owners to ensure that objectives are being met in cases needing escalation.
  • Reviews rent collection performance by client. Oversees legal action as necessary.
  • Establishes, communicates and manages the tenant move-in/move-out process to minimize disruption to established tenants.
  • Assists in creation and review of financial plans, annual budgets for operating expenses and capital expenditures.
  • Assists with the preparation and review the annual jurisdictional forms and filings as required. (i.e. Income & Expense, Real Estate Tax payments, Property Tax filings, Baseball tax, etc.)
  • Works with Client Accounting Services to manage the accounting process and directs portfolio level bookkeeping functions and collection process. Assists with the development and revision of written accounting procedures for commercial office buildings aimed toward an appropriate level of control for cash receipts and deposits.
  • Competitively bids and prepares all service contracts to assure high quality and cost-effective services. Assembles and analyzes contract bids, and submits bids, recommendations, and standard form contract agreement to Senior Area Director for execution. Acts as primary contact for service contractors and vendors. Participates in group bid process as appropriate.
  • Prepares and reviews financial statements and reports on status of commercial office buildings such as occupancy rates and dates of expiration of leases.
  • Prepares and reviews financial reports for client on monthly, quarterly, and annual basis complying with requirements in management services agreement, with copy to the Senior Regional Director. Analyzes financial statements to project future financial position and budget requirements.
  • Maintains and utilizes supervisory level knowledge of common property management business practices to ensure effective implementation of plans and strategies and to ensure timely corporate reporting including Company policies and procedures, market data, systems reporting tools, general accounting processes, legal compliance including OSHA etc.
  • Ensures guidelines are followed for purchasing supplies, maintaining expenses within budget, and obtaining bids on appropriate property projects, etc.
  • Oversees vendor bidding and contracting processes for vendor services as required.
  • Conducts in depth financial analysis on assets they are directly responsible for.
  • Prepares and reviews the timely and accurate preparation of all required management and accounting reports and forms, including bank deposits, monthly collection reporting, delinquency reports, accounts payable, statement of deposit accounts, human resources forms, safety reporting, and monthly market surveys.
  • Maintains proficiency with Company equipment and software systems (Yardi, time management, MSOffice, Outlook, etc.) to review and reconcile monthly reports, communicate effectively, and follow Company procedures.
  • Ensures orderly records are maintained in accordance with applicable laws and Company policy and procedure.
  • Communicates regularly with Senior Area Director and business partners to update them on property issues, events, and overall property performance.
  • Practices and promotes a collaborative team environment. Works with Senior Area Director to create a team that supports the corporate Strategy Map while striving to create a Best Place to Work environment.
  • Models a high level of customer service and ensures all employees display a courteous and helpful attitude towards tenants, co-workers, and all visitors to the property.
  • Ensures regular physical inspections of the property including vacant units and common areas. Recommends and/or approves alterations, maintenance, and reconditioning as necessary.
  • Ensures property and staff always maintain a safe environment for tenants, guests, and staff including compliance with legal guidelines and Company standards. Always executes Company safety program effectively.
  • Capable of managing construction projects such as tenant improvements, restroom renovations and major repair and maintenance projects, etc.
  • Reviews construction specifications or plans, obtaining advice from the Project Management group, Senior Regional Director, and/or engineering consultants.
  • Performs other duties as assigned.

Knowledge, Skills and Abilities:

  • Minimum of four (4) years of commercial real estate or property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration.
  • Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances. Possesses proven financial and accounting acumen including clear understanding of cash and accrual accounting procedures as well as CAM Reconciliation and creation knowledge a must.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, prorations, percentages, basic calculation of measurement of rent, parking fees, and late fees. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to produce well-written reports, business correspondence and procedure manuals.
  • Strong analytical, problem-solving skills.
  • Working knowledge of leases, contracts, financial instruments, tax laws, and construction.
  • Professional business level communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level.
  • Strong communication skills paired with the ability to train and coach staff and discuss complex issues and participate in negotiations with owners and contractors.
  • Ability to comprehend, analyze, and interpret the most complex business documents including comprehensive lease agreements and vendor contracts.
  • Ability to make effective and persuasive presentations on complex topics to clients, top management, public groups, and/or employees.
  • Ability to solve advanced problems and deal with a variety of options in complex situations.
  • Attention to detail and exceptional follow-thru. Ability to respond effectively to the most sensitive issues.
  • Team Player who collaborates daily and can easily pivot to assist on other projects as needed.
  • Ability to prioritize multiple tasks and deadlines at the same time in a high volume, fast-paced environment.
  • Remains flexible and positive in shifting daily priorities and situations.
  • Comfortable being hands on as the role involves heavy execution working within a small team.

Education and Technical Requirements:

  • Requires in-depth knowledge of financial terms and principles. Ability to develop and implement financial policies and procedures that include (but not limited to): A/P, A/R, budget creation, and CAM reconciliation in a multi-tenant office or industrial environment.
  • Yardi or comparable property management software proficiency required.
  • High level of proficiency in computer skills including MS Office applications (Excel, Word, Outlook) and internet / application software is required along with a willingness and ability to learn new software programs.
  • Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing portfolio.
  • Undergraduate degree from a regionally accredited college or university required. Degree in business, finance, real estate, accounting, or related field is preferred.
  • Real Estate license preferred.
  • CPM or RPA professional designation or candidacy preferred.
  • Must possess a valid driver’s license.

Learn more about Franklin Street and our award-winning culture at www.FranklinSt.com.

Franklin Street and Lighthouse HR Services is an Equal Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, or any other classification protected by law.

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